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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike McIntyre

April 5, 2024

5  out of  5 rating by Mike McIntyre
"I have been a customer of John's for over 30 years. They are always receptive to any requests that I have made and they get right on it! Love them!"
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dustin fredley

March 27, 2024

5  out of  5 rating by dustin fredley
"Taylor B helped set up my term life plan. Was quick and easy with a great rate"
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DPN

March 19, 2024

4  out of  5 rating by DPN
"Great Insurance agency. The staff is very friendly and helpful. Service is fast and responsive. Would prefer better communication from this team."
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sreen kosireddy

February 19, 2024

5  out of  5 rating by sreen kosireddy
"Great service, specifically Taylor Boyles !"
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Justin Jones

February 2, 2024

5  out of  5 rating by Justin Jones
"Working with John Kraft's State Farm Agency has been nothing short of delightful. His staff is incredibly knowledgeable, timely, and personal. Taylor Boyles helped me to add my new vehicle to my insurance while doing it in a way that saved my history with state farm and gave me multiple discounts. I have all of my insurance needs through John's state farm branch, I recommend them to everyone. Thanks again Taylor! You made this such a painless process."
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Jeffrey Frey

January 23, 2024

5  out of  5 rating by Jeffrey Frey
"Aline has been extremely helpful so far in this claim experience. Due to not hearing from the claims department."
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Dudee Shawa

December 27, 2023

5  out of  5 rating by Dudee Shawa
"Taylor Boyles And the rest of the office are amazing, very helpful and friendly."
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Warren McLaughlin

December 19, 2023

5  out of  5 rating by Warren McLaughlin
"Taylor at John Kraft State Farm office was extremely helpful. She knew what I needed and promptly provided the information. I highly recommend the entire office of John Kraft and his team"
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Tamara Boyles

December 8, 2023

5  out of  5 rating by Tamara Boyles
"Taylor is very professional and quick while providing friendly service."
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Aaron Altamirano

November 17, 2023

5  out of  5 rating by Aaron Altamirano
"The Staff is warm and welcoming. I highly recommend them."
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J Dawkins

November 16, 2023

5  out of  5 rating by J Dawkins
"The entire John Kraft team always goes above and beyond to help with any of your insurance needs or questions. Taylor has been extremely helpful!"
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wuufit q10

October 16, 2023

5  out of  5 rating by wuufit q10
"Taylor Boyles is Absolutely a top notch state farm insurance agent. Great communication and company to work with."
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Diana Stout

October 3, 2023

5  out of  5 rating by Diana Stout
"State Farm was very quick to help me with my claim. They made it so easy. From towing to pay to get my car fixed!"
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Satya Avirineni

September 8, 2023

5  out of  5 rating by Satya Avirineni
"Taylor is very knowledgeable, professional, friendly, quick in responses to phone calls and emails and very easy to work with."
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Surender Vadlamudi

September 6, 2023

5  out of  5 rating by Surender Vadlamudi
"John Kraft office is very quick in response for insurance needs and making any policy changes. Also, they advise on the right coverage based on the individual preference. Theresa helped me choosing the right coverage and Taylor in getting my new car insurance cards quickly."
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Coral Ip

August 24, 2023

5  out of  5 rating by Coral Ip
"Taylor was quick to respond and efficiently sorted out my needs. Thank you!"
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Riaz Buhari

August 24, 2023

5  out of  5 rating by Riaz Buhari
"Great people to work with. Taylor and all other staff members I have encountered are so easy to talk to. Highly recommend this place."
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michelle mcearchern

August 19, 2023

5  out of  5 rating by michelle mcearchern
"I have used John Kraft State Farm for over 23 yrs now. They are always so helpful and professional when you call. They always are able to answer my questions. I have enjoyed working with them. Thank you Taylor for helping change my coverage for my sons new to him car."
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Louise

June 9, 2023

5  out of  5 rating by Louise
"I moved my State Farm policies to the John Kraft agency a couple of months ago. It was one of the best decisions I ever made. Everyone at the agency is extremely professional, knowledgeable and friendly. Customer service at this agency is exemplary. Notably, Sherrie has been indispensable in helping me navigate my way through the claim system on my homeowners policy and answering my many, many questions. I am so grateful to her for all of her help. This agency checks all the boxes for stellar customer service, a rare commodity these days."
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Sri harsha

June 7, 2023

5  out of  5 rating by Sri harsha
"Couldn’t be happier with their exception service. The team here is really helpful and friendly"
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Won K

May 18, 2023

5  out of  5 rating by Won K
"I have been a client of John Kraft State Farm Insurance company in Plano for over ten years. I have always had a great customer service with them. Taylor was great helping me with my auto insurance needs. She provided a quote for a new car insurance coverage within minutes and issued a new coverage very promply. Thak you Taylor for all your help! I would highly recommend John Kraft state insurance without any reservations."
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j g

May 4, 2023

5  out of  5 rating by j g
"I have worked with John and his staff for over 30 years. They have always been professional, courteous and helpful. My most recent interaction with his office was fantastic. I was adding new/additional coverage. Taylor Boyles was knowledgeable and extremely helpful. She did everything she could in order for me to get the best value. Her communication was outstanding. She and John's office make a potentially stressful situation easy and seamless."
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Kartheek Kartheek

May 2, 2023

5  out of  5 rating by Kartheek Kartheek
"Taylor is so friendly and helpful"
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Priyanka Chutke

April 12, 2023

5  out of  5 rating by Priyanka Chutke
"Sherice Rhoda is the best!!! She always patiently listens to all requirements and goes above and beyond to serve best."
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Brian

April 5, 2023

5  out of  5 rating by Brian
"My vehicle was stolen several weeks ago. Both the claims department and Taylor, in the John Kraft's office, have been great and very helpful."